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Shipping, Returns & Refunds — Kits For Stitchers
We aim to make your experience smooth from checkout to delivery—and beyond.
🚚 Shipping & Delivery
- Processing time: 1–3 business days
- Delivery times:
US & Canada: 4–9 business days
Worldwide: 5–10 business days - Shipping cost:
$3.99 for orders under $49
Free express shipping on orders $49+ (worldwide)
- Tracking is emailed once your order ships
- Delivery times may vary due to customs or carrier delays
🌍 International Orders
- Customs fees or import taxes may apply (paid by customer)
🔁 Returns & Refunds
- 30-day return window from delivery
- Items must be unused, unopened, and in original packaging
- Proof of purchase required
Non-returnable items:
Opened kits, used items, clearance products, gift cards
📦 Damaged or Incorrect Orders
Contact us within 7 days with photos. We’ll offer:
- Replacement
- Full refund
- Store credit
💸 Refunds
- Issued after inspection
- May take 5–10 business days to appear
- Shipping fees are non-refundable (unless our error)
❌ Cancellations & Exchanges
- Orders can be canceled within 24 hours (before shipping)
- No direct exchanges — return and reorder instead
⚠️ Important Notes
- Double-check your shipping address (we’re not responsible for errors)
- Return shipping is paid by the customer unless item is faulty
- International returns may include additional fees
💬 Contact
📧 contact@kitsforstitchers.com
📞 +1 7318604306
